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EVENT CONTENT HUB

The journey
continues

The conversations, insights and opportunities from Gammaverse, all in one place.

Gammaverse brought the Gamma partner community together to explore what's next for the channel. Our all-day session allowed you to discover new opportunities and share ideas to help power your business and your customers.

Whether you joined us on the day or couldn't make it, there's still plenty to discover!

From the Main Stage to our Silent Stage sessions and expo experience, we've brought together all the key content and resources from Gammaverse. That way, you can revisit the conversations and turn insights into action.

Your next opportunity starts here.

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THE WINNER'S PLAYBOOK

Turning ideas into
outcomes

Gammaverse was packed with ideas, insights and opportunities. But the real value comes from what you do with them next.

The Winner's Playbook is designed to help you take the thinking from Gammaverse back into your business and turn it into a practical plan for the months ahead.

Whether you're looking to explore new opportunities, strengthen customer relationships or focus on your next steps, the playbook gives you a starting point for putting your ideas into action.

Don't let your Gammaverse inspiration stay in the room. Take the next step and turn thinking into action.

Ready to put your plan into motion?

Speak with your BDM and identify how Gamma can support your priorities over the next 90 days and beyond.

Contact your BDM

CX AND AI

Making AI everyday for your customers

Practical AI your customers understand straight away, and a clear path from voice into customer experience.

New

AI Concierge

Every call answered. No opportunity missed.

AI led inbound call handling that answers, qualifies and routes customer calls, so businesses stop losing enquiries when the team is busy or the office is closed.

Why it matters: an easy first AI conversation with almost any customer who calls.

New

Horizon CX, powered by Daktela

Modern CX for Horizon customers, without a platform move.

Adds multichannel contact centre and AI bots to Horizon, so customers can handle voice, chat, email and messaging from one place while staying on the platform they know.

Why it matters: a new CX conversation with your existing Horizon base.

Coming soon

Webex CX

From calling to customer experience, on one platform.

Webex Contact Centre brings enterprise grade, omnichannel contact centre to the channel. Webex CX tools, including Customer Assist, add AI help for service teams: live insight, suggested answers and call summaries.

Why it matters: grow existing Webex customers into CX with a clear licence path and predictable commercials.

Coming soon

Cura AI

Smarter customer conversations, automated.

AI powered customer engagement that helps businesses automate routine customer conversations and give their people more time for the ones that matter.

Why it matters: adds AI value across the portfolio, not tied to a single platform.

Coming soon

AI Guard

Use AI with confidence.

Helps businesses adopt AI safely, with the controls and protection they need to keep data and conversations secure.

Why it matters: as customers adopt AI, trust and governance become part of the sale.

CALLING AND COLLABORATION

Investing in the platforms your customers use today

New

Horizon Refresh

The platform thousands of your customers rely on, moving forward.

A refreshed Horizon experience and roadmap, showing continued investment in the installed base alongside new platforms.

Why it matters: protect and grow the Horizon customers you already have.

Coming soon
New

Horizon CX, powered by Daktela

Modern CX for Horizon customers, without a platform move.

Adds multichannel contact centre and AI bots to Horizon, so customers can handle voice, chat, email and messaging from one place while staying on the platform they know.

Why it matters: a new CX conversation with your existing Horizon base.

SME CYBER SECURITY

SME Cyber Security
as a growth
driver for your
customers

For many SMBs, Cyber Security is about more than achieving a certificate. It's an opportunity to strengthen cyber resilience and demonstrate good cyber hygiene. This accreditation meets the growing expectations of customers, suppliers and public sector buyers around cybersecurity.

At Gammaverse, we explored how partners can turn these customer needs into meaningful conversations. Our experts highlighted how businesses can achieve and maintain cyber resilience, while building deeper relationships and recurring opportunities.

From recognising the right customer signals to understanding the ongoing value of accreditation, discover how you can take the SME Cyber Security conversation further.

Session recording

Revisit the Security deep dive

Catch up on our session and see how SME Cyber Security creates business value for SMB customers and builds commercial opps for partners.

Coming soon
New

SME Cyber Security

Stronger protection for customers who need it most.

Cyber security services for customers with higher security and compliance requirements, helping partners lead a bigger, more valuable security conversation.

Why it matters: cyber security shouldn’t be approached as an additional spend, but as a business enabler. 

Get further key information in our SME Cyber Security blog, providing insights on the customers’ needs and the opportunity to build more meaningful conversations about cyber assurance and resilience. 

Read more

Start your next SME Cyber Security conversation

Think about the customers you already work with. Which of them need to demonstrate their cyber assurance, achieve accreditation or prepare for renewal?

Speak to a Gamma security specialist on turning these needs into practical next steps.

CONNECTIVITY

What’s
next for
connectivity

Connectivity remains a key part of helping customers build the foundations for their communications and technology needs.

At Gammaverse, we explored the opportunities across connectivity and how partners can continue developing customer conversations around the solutions and services they need.

Now, it's time to take a closer look.

Explore the content below and learn how connectivity from Gamma creates new revenue opportunities within your customer base.

Session recording

Revisit the Connectivity deep dive

Catch up on our connectivity session and explore the opportunities discussed on the day.

Coming soon
New

More choice and more capacity

Discover Sky on FibreXchange, giving you another network choice with Sky broadband ordered and managed through one simple FibreXchange journey.

Plus, explore our new 10Gb Ethernet, delivering the high-capacity connectivity customers need to support growing cloud, data and AI workloads.

Why it matters: give your customers greater coverage, choice and capacity, while keeping things simple for you. All with more opportunities to support larger sites and growing connectivity needs.

Find your next connectivity opportunity

Connectivity is far from being a commodity.

Speak to your BDM to see how these additional connectivity services increase wallet share and strengthens customer relationships.

LVPS FRAMEWORK

Go further with the
LVPS Framework

Our LVPS session explored the opportunities partners have to enter the public sector market and find a new source of revenue.

Now, you can take your learning further.

Revisit the session, explore the supporting resources and get into more of the detail behind the framework.

Whether you're refreshing what you learned on the day or looking to understand the opportunity in more depth, we've brought together the resources needed to continue the conversation.

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Revisit the LVPS Framework deep dive

Catch up on our session for practical insights around accelerating public sector growth.

Coming soon
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Explore the LVPS Framework in more detail

Download the LVPS guide to build on your Gammaverse learning and explore the framework further.

Ready to take LVPS further?

Continue your learning with the available LVPS videos and explore the opportunity in more detail.

Want to learn more? Speak with your BDM about arranging a call with Maxim Growth's Tony Round.

MIGRATION

Minimal disruption,
maximum growth

Migration can open the door to important customer conversations. As platforms evolve, migration is becoming a common business challenge that partners can help solve.

At Gammaverse, we explored the migration opportunity and how partners can manage it at scale through careful planning and with minimal disruption.

Build on that learning by exploring our resources and understanding how a proactive strategy avoids disruption and builds the foundations for growth.

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Revisit the Migrate deep dive

Catch up on the Gammaverse migration session and find out how best to approach customer migration.

Coming soon
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See Migrate in action

Take a closer look at our migrate proposition and see in detail how Gamma supports complex technical shifts.

Explore the experience in more detail and build on what you discovered at Gammaverse.

Start your next migration conversation

Which customers could benefit from a conversation about migration?

Your BDM can help you identify opportunities within your customer base and work on the next steps towards a successful migration.

KEEP THE MOMENTUM GOING

Your Gammaverse journey doesn't end here

Gammaverse was just the starting point.

Whether you're exploring a new solution, looking for practical resources or ready to start your next customer conversation, Gamma is here to help you turn insight into action.

Keep exploring, keep learning and keep finding the next opportunity.

 

Ready to take the next step?

Speak to your BDM and discuss how Gamma is ready to support you on your journey.

Contact your BDM
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